Privacy Policy

Last Updated: May 30th 2024

Explore ur Mind LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [exploreurmind.com] (the “Site”) and use our telehealth services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect the following personal information from you when you use our services:

• Personal Identification Information: Name, address, email address, phone number.
• Medical Information: Medical history and any other health-related information necessary to provide our services.
• Patient Demographics: Information related to patient demographics for the purpose of providing medical care.

2. How We Use Your Information

We use the information we collect in the following ways:

• Medical Decision Making: To make informed medical decisions.
• Providing Medical Services: To deliver the telehealth services you have requested.
• Communication: To communicate with you regarding your care and our services.

We do not use your information for marketing purposes.

3. Information Sharing

We may share your information with:

• Partner Therapists: Vetted therapists who collaborate with us to provide your care. Typically, these therapists are the ones who initially share your information with us.

4. Data Storage and Security

We store your data using Tebra, a secure, HIPAA-compliant portal. Tebra’s privacy policy can be found here: Tebra Privacy Policy.

5. Cookies and Tracking

We use Google Analytics to analyze website traffic. Google Analytics collects anonymous data, such as page views and user behavior. We do not use cookies to track individual user activity.

6. User Rights

If you would like to request access, corrections, or removal of your data, please contact us via our contact form.

7. Children’s Privacy

We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under age 18, we will delete that information as quickly as possible.

8. International Users

Our services are intended for U.S. patients only. We do not handle international data transfer.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our practices, please contact us by either calling us or submitting a request on our contact form.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.